Who will hold your information? Your information will be held by The Wellbeing Group UK. Our registered office address is Mulberry House Steyning Road Rottingdean BN2 7GA. We use secure third-party systems to store and manage customer data currently Nutriadmin for all client data.
What information we ask for and why The Wellbeing Group UK will ask you for personal information so that we may provide you with the services requested or information about our services. The information we collect may include your name, company name, address, telephone number and email address. We do not sell or share your personal information for marketing purposes. The only time we share your information with third parties is where it is necessary to fulfil your booking. For example, we will give your details to the practitioner visiting your company or giving your treatment. Personal information may be used in a number of ways, for example:
To provide you with a quote
To follow up on a quote we provided you with
To contact you about a booking
To bill you for our services
To collect feedback
To send booking confirmations and reminders
To keep you informed about our services, offers or other information we believe to be of legitimate interest to you
We may contact you by email or telephone. You can opt out of receiving communications from The Wellbeing Group UK unless it is essential communication to fulfil your booking request. If you no longer want to receive marketing, offers or information-related emails from us, you can click on the unsubscribe button at the bottom of our marketing emails or by emailing us at any time at firstname.lastname@example.org using ‘Opt Out’ in the subject line.
Treatment screening and consent forms Individuals receiving a treatment or coaching session are required to sign a consent form and complete a health and wellbeing screening form. Your name and signature will be collected and medical information is recorded. Where any health issues, medical conditions or considerations which may affect your treatment are disclosed to the practitioner all information shared will be kept strictly confidential and shall only be used for the purpose for which you provide it.